The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Determine staffing levels.
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Set staffing levels within budget to maximise operational and customer service efficiency. Completed |
Evidence:
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Roster teams with the most effective skills mix to meet anticipated demand and type of work. Completed |
Evidence:
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Develop rosters according to relevant industrial arrangements and within wage budget. Completed |
Evidence:
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Communicate rosters to team members in clear formats within organisational timeframes. Completed |
Evidence:
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Monitor and adjust staffing levels in response to staffing availability. Completed |
Evidence:
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Maintain accurate and current records of staffing. Completed |
Evidence:
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Communicate team and organisational expectations.
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Clearly communicate roles, tasks and responsibilities and advise individual and team accountability. Completed |
Evidence:
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Provide staff induction on required organisational procedures and standards of work. Completed |
Evidence:
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Conduct staff meetings or briefings to communicate delivery and service requirements. Completed |
Evidence:
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Encourage individuals to contribute to discussion and planning of team or group objectives and goals. Completed |
Evidence:
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Monitor individual and team performance.
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Review and update individual and team objectives and goals regularly in consultation with relevant personnel. Completed |
Evidence:
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Evaluate individual and team performance against allocated responsibilities and performance standards. Completed |
Evidence:
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Provide feedback to individuals and teams in a constructive and supportive manner and record outcomes. Completed |
Evidence:
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Encourage and guide individuals and teams to evaluate own performance and identify areas for improvement. Completed |
Evidence:
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Identify strengths and weaknesses of team against current and anticipated work requirements. Completed |
Evidence:
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Encourage participation in discussions and planning of team objectives and goals. Completed |
Evidence:
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Support positive and constructive relationships with and between team members. Completed |
Evidence:
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Act as positive role model through high standards of personal performance and ongoing development of own competencies. Completed |
Evidence:
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